Terms and Conditions Guide – Read it before using our services

By using this site, you acknowledge that you have read and understood these terms and agree to abide by them. If you disagree with any part of these terms, please do not use the site.

Site services

Shams and Shadow website and all the services and resources available on it.
Services: Includes all services we provide through the website, such as audio and visual production and directing, business management, exhibition and conference organization, tour guide services, and transportation services.

User Obligations
Lawful Use: You must use the Site and its services in accordance with applicable local and international laws. You are prohibited from using the Site for any illegal activity or activity that may harm the interests of others.
Verification of Information: You are responsible for providing accurate and correct information when registering and using the Site. If any of your personal information changes, you must update it immediately.
Maintaining the confidentiality of information: You are solely responsible for the confidentiality of your account information, including your password. If any unauthorized activity occurs on your account, you must notify us immediately.

Intellectual property rights
Content: All intellectual property rights in the content displayed on this website (including text, images, logos, and video clips) are owned by Shams & Zill or its licensors. No part of this content may be used or copied without express permission.
Limited Use: You may use the content displayed on the Site for personal, non-commercial purposes only. Copying, distributing, or modifying any content without prior written permission from the Site is prohibited.

Providing services
We offer a range of services, including audiovisual production and directing, business management, exhibition and conference organization, tour guiding, and transportation services. We deliver these services with the highest possible quality, guaranteeing superior results and meeting your expectations.

Payment and Billing
The prices for our services are set out on the website. We provide secure payment methods, and you must pay the amounts due in accordance with the agreements concluded when booking any service.

If you have any questions or problems with payment, you can contact us using the information provided on the website.

Modifications to the Services and Terms
Shams & Zill reserves the right to modify these terms and conditions at any time. Any modifications will be posted on this page, and your continued use of the site constitutes your acceptance of such modifications.

Termination
We may suspend or terminate your access to the Site or our Services if you use the Site in ways that are illegal or in violation of these Terms and Conditions.

In the event of termination of access, you will not have the right to claim any compensation or refund of amounts paid.

Limited Liability
Shams & Zill shall not be liable for any damages arising from the use of the Site or Services, including indirect or incidental damages.

Privacy Protection
Personal information is handled in accordance with our Privacy Policy, which can be found on the Privacy Policy page of the Website.
Applicable law and dispute resolution.
These terms and conditions are governed by the local laws of the Kingdom of Saudi Arabia. Any dispute arising regarding the use of the Site or its services will be resolved in accordance with the legal procedures adopted in the Kingdom.

Details about the payment and refund policy
In the event of cancellation of any service after confirmation of the reservation, an administrative fee or a percentage of the amount paid may be deducted according to the terms of the agreement.

Select Acceptance of Terms
By using the Shams & Zill website or any of our services, you agree to be bound by these terms and conditions. If you disagree with any part of these terms, please do not use the website.

Use of the Site and Services
Prohibited behaviors (such as misusing the site, manipulating content, or attempting to hack the system.
You may not use the Site for any illegal or unauthorized purposes. You may also not post or distribute any content that is harmful or infringes the rights of others.

Contact us
If you have any questions regarding the Terms and Conditions or any part of this document, you may contact us via the following information:

Phone number: +966537677722

Email: sunandshadow2030@gmail.com

Address: Jeddah - Saudi Arabia.

At Shams & Shadow, we strive to provide the best services to our customers, while remaining fully committed to protecting your rights and privacy. By using the site, you agree to be bound by the terms and conditions outlined above. We thank you for your cooperation and look forward to providing you with our services with professionalism and transparency.